While only time will reveal the extent of the pandemic’s lasting impact, it is clear that the working world as we once knew it has seen irreversible change. The apparent synchronicity of this unprecedented event with the phenomenon we have come to know as the Great Resignation may or may not be a mere coincidence. However, there seems to be general agreement in the headlines, in HR departments, and on employment listing sites that a dramatic shift—of which employers are taking note—has occurred. The healthcare industry is particularly impacted by these trends.
Employees have experienced widespread workplace disruption, in addition to what appears to be general dissatisfaction, creating a dire need for workers to gain new skills and upgrade existing skills to fill vacated roles and follow new professional arcs. Healthcare organizations, more concerned than ever with hiring fresh talent and retaining valued employees, likewise feel the urgency of upskilling and reskilling their workforces to meet rapidly evolving industry demands. meldR was born in this environment of challenges and opportunities, and this novel LXCP has the capabilities to meet the moment.
What distinguishes an LXCP from its predecessors, the LMS and LXP, is its innate responsiveness to the emerging needs and expectations of today’s workers and employers. Integrating communication, progress tracking, learning pathways, marketing, and a comprehensive dashboard into a single platform, an LXCP offers easy access to tools that have historically dwelled on separate platforms. Learners and L&D departments can now access resources and information that supports their particular functions in the organizational learning ecosystem. The first and only LXCP, meldR provides learners and L&D departments with a unified system through which they can cultivate communities of practice—which offer the educational benefits of a traditional classroom, such as mutual support and collaboration—in an environment where users can enjoy the accessibility, convenience, and immediacy of the virtual world to which they’ve become accustomed.
The meldR Engine drives an additional feature that sets this LXCP apart. Capable of instantaneously generating custom learning pathways based on the organization’s need, meldR functions as an automated academic advisor. The industry-specific curricula meldR Engine develops align with each student’s skill level and training goals, eliminating the guesswork that often determines a student’s course of training. Unlike the familiar recommendation engines that base suggestions on the behavior of past users, meldR Engine develops learning pathways tailored to each user’s baseline knowledge and desired outcomes that meet an organization’s needs.
meldR’s LXCP technology hastens the pace of employee training, empowering users at all levels in the healthcare and life sciences industries with the skills they must have to remain competitive—both individually and organizationally—in an increasingly data-driven climate. In addition, meldR offers a range of features to meet the needs of employees in a variety of roles by:
Technological advances continuously redefine our interactions with digital media, and our expectations for virtual experiences are forever altered. Today’s consumers have become more reliant upon—and require much more from—online resources. Applications that successfully deliver experiences of remote connections that can provide the irreplaceable benefits of interpersonal interaction and community have shaped our collective awareness and changed our perceptions of what constitutes a good digital encounter. Consequently, legacy technologies that fall short of facilitating human-to-human contact and fail to respond immediately to individual needs no longer meet today’s users’ standards. Learning platforms are no exception.
While LMS and LXP systems served their purpose for yesterday’s learners—delivering educational materials and instruction online on a host of subjects—user expectations have evolved beyond the capacity of these older tools to satisfy them. The missing component that the LXCP platform introduces into the digital learning ecosystem is the “C,” which stands for communication, collaboration, and community. With the addition of these vital human touches, meldR LXCP supports superior learning outcomes in several ways. meldR offers instructor-led courses rather than self-paced learning, creating a collaborative educational setting that is demonstrably more effective in helping learners absorb and retain information. Enabling users to form communities of practice and mentorship relationships, meldR offers students the benefits of mutual support and guidance in settings where they will be most comfortable seeking help. For L&D departments, meldR facilitates talent success development and offers badging, certification, and metrics to help learners and managers track and recognize student progress. Also of importance, and in contrast to other recently developed platforms that offer communication components, meldR integrates these features into a seamless, end-to-end experience that requires no toggling between multiple screens.
The technology that drives this unique learning platform is meldR Engine. Unlike recommender engines that employ ML to generate suggestions based on other users’ historical behaviors, meldR Engine is an AI-based technology that customizes all phases of the educational process for each student, tailoring learning pathways to the unique needs, existing skills, and goals of individual learners and enabling them to create on-demand learning pathways in mere minutes. The result is a rapid turnaround time between a learner’s input of personal preferences and requirements and the return of a feature-rich, personalized learning journey.
It is no revelation that the pandemic ushered in a new era of remote work and virtual connection. Many workers who struggled beside their colleagues and supervisors to adapt succeeded so well that they now prefer to operate largely in the virtual realm. Yet, the value of community, communication, and collaboration as drivers of personal growth and collective success endures. Today’s workers seek a measure of autonomy regarding working schedules and functions and a sense of belonging, common purpose, and shared experience within the workplace. Likewise, healthcare and life sciences organizations seek appropriately skilled employees who are genuinely engaged in their work and with their colleagues. Introducing communication, community, and collaboration into the universe of learning platforms, meldR is designed to serve the needs of workers and employers alike in an ever-changing world.