Last Modified: December 12, 2022

Supervisors

How do I set up a supervisor account?

When you sign up to use meldR for your organization’s training, we will provide you with login credentials. However, you will not need to create a login. Learners in your organization will then be able to create accounts with any email addresses associated with your organization.

Can I access the learner view as well as the supervisor view?

Yes. Supervisors can access both the learner and supervisor views by selecting the desired view from the dropdown menu on the right of the profile name at the top right corner of the screen.

How do I explore and purchase learning pathways?

You can access the learning pathways map by clicking on the Pathways icon in the menu at the left of the screen. The pathway map is zoomable and scrollable. Click on any pathway node to access and share additional pathway details, including prerequisites and software requirements.

You can purchase course groupings by clicking on the “ADD TO CART” field or the cart icon at the top right corner of the screen. For your records, you can also download a PDF of your cart contents, course, details, and purchase total.

Can I remove a course from my cart after I’ve selected a learning pathway to purchase?

If you attempt to remove a course that is required for the learning pathway you are purchasing, you will receive a course removal warning.

How can I access the meldR course catalog?

You can explore the course catalog by clicking on the Course Catalog icon on the left side of your dashboard. You will also have the option to download the Course Catalog as a PDF.

Can I track learner progress?

Supervisors can use the Browse User feature to view learner profiles, which include learner names, titles, courses, pictures, and course statuses. Learners’ skills and qualifications will be updated as they complete courses. You can perform learner profile searches by name, role, and department.

How can I track course registrations and requests?

You will have the option to view information about learners’ interest in a course that is not yet available to them, the enrollment status of purchased courses and contact information for registered learners through the supervisor course catalog view. In addition, you can download a CSV of requests for courses you have not yet purchased, access course details, and purchase requested courses by clicking on the “ADD TO CART” field at the bottom of the course detail tab.

Clicking on the Cohorts icon in the left navigation menu gives you access to the number of learners registered for courses, the cohort schedule, contact information for learners who requested the course but have not yet registered, and the time they have left to register.

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Learners

How do I create a learner account?‍

Once your organization has set up an account, you can use your organizational email address to create meldR user credentials by providing your first and last name, email address, department, and title.

How do I register for courses?

When you log into your meldR account, your learner dashboard will display your course registration status in the top portion of the screen. Any courses your organization has made available to you will appear at the bottom part of the screen.

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‍How do I find information about my course registration status?

Your dashboard view will display your current course registration status in the top portion of the screen.

Click on the icons in the lower right corner of the box with your registered course information to view the Course Catalog and where the course is on your learning pathway.

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Where can I find additional information about the courses I’m registered for?

Click on the blue “VIEW COURSE CONTENT” field for course scheduling and description. You will also have the option to select “CONNECT TO WORKSPACE” to view resources, including slide decks for presentations, orientation documentation, and the video conference link.

Where can I find information about other courses available to me?

Any courses your organization has made available to you will appear in the bottom portion of your main learner dashboard screen.

The available course boxes include course details, including dates and how many days you have left to register. Click on the blue “REGISTER” field to enroll.

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How can I learn more about other meldR courses?

You can explore the course catalog by clicking on the Course Catalog option in the left navigation menu on your dashboard or by clicking on the Course Catalog icon at the bottom of any course description box. You will also have the option to download the Course Catalog as a PDF.

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How can I learn more about learning pathways?

You can explore the various learning pathways meldR offers by clicking on the Pathways option in the left navigation menu on your dashboard or by clicking on the Pathways icon at the bottom of any course description box. If you have no available courses, you can explore pathways by clicking on the blue “VIEW PATHWAYS” field that will appear in the bottom section of your dashboard screen.

The pathway map is zoomable and scrollable. In the pathways view, you can click on any pathway node to view details about courses in that pathway. 

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How can I request courses that aren’t already available to me?‍

If you’re interested in taking a course that isn’t already available, you can submit a request for it to your supervisor by clicking on the blue “REQUEST” field at the bottom of the course details box.

How can I track my progress?

The pathway view shows you where you are on your learning pathway and the status of your courses. Green check marks indicate courses you’ve completed. The bell icon indicates courses you're registered for. The dots icon indicates courses you're currently taking.

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‍How do I manage my learner profile?‍

Your learner profile will display your profile picture, name, title, and current courses and will automatically update to show your skills and qualifications as you complete courses. You can add information and edit your profile by clicking on the profile button next to your user name and image in the top right corner of the screen.